Introduction

Click & Collect is a convenient way to shop for your favorite Sheike items without having to wait for delivery. With Click & Collect, you can simply place your order online and pick it up at your nearest Sheike store at your convenience.

Here are the steps on how to place a Click & Collect order on Sheike:

1. Add your items to your cart. Browse the Sheike website and add your desired items to your cart. Make sure to check the availability of the items at your preferred store before adding them to your cart.

2. Proceed to checkout. Once you have added all the items you want to purchase to your cart, click on the “Checkout” button.

3. Select “Click & Collect” as your delivery method. At checkout, select “Click & Collect” as your delivery method. A list of stores that have all of the items in your cart will be displayed as pick-up location options.

4. Choose your preferred store. Select the store where you would like to pick up your order. Please note that once you have selected a store, it cannot be changed. If you select the wrong store, please contact Sheike customer care for assistance.

5. Enter your contact details. Enter your email address and phone number so that Sheike can contact you regarding your order.

6. Review your order and enter your payment information. Review your order carefully and make sure all the information is correct. Enter your payment information and click on the “Place Order” button.

7. Wait for your order confirmation email. You will receive an email notification once your order has been processed and is ready for collection.

8. Collect your order from your chosen store. Once you have received your order confirmation email, you can head to your chosen store to collect your order. You will need to present your order confirmation email and a valid photo ID to collect your order.

Click & Collect FAQs

Q: What are the benefits of using Click & Collect?

A: There are several benefits to using Click & Collect, including:

• Convenience: You can pick up your order at your convenience, without having to wait for delivery.
• No waiting in line: You can avoid waiting in line at the checkout counter.
• Free shipping: Click & Collect orders are shipped for free.

Q: What is the Click & Collect processing time?

A: Sheike aims to process all Click & Collect orders within 24 hours (with the exception of public holidays). You will receive an email notification as soon as your order is ready for collection.

Q: Can I change my collection store after placing my order?

A: No, once you have selected a collection store, it cannot be changed. If you select the wrong store, please contact Sheike customer care for assistance.

Q: What if I am unable to collect my order within the specified timeframe?

A: If you are unable to collect your order within the specified timeframe, please contact Sheike customer care as soon as possible. They may be able to hold your order for you for a longer period of time.

Q: What is the Sheike Returns Policy?

A: Sheike has a 14-day returns policy. You can return your items in store or by post. Please note that you will need to present your order confirmation email and a valid photo ID to return your items in store.

I hope this helps!